Fliggy, the online travel platform owned by Alibaba Group, has introduced ‘AskMe,’ an AI-powered travel assistant aimed at simplifying and personalizing trip planning. The new service is designed to offer customized travel itineraries based on real-time data, providing users with a more efficient planning experience.
How ‘AskMe’ Works
‘AskMe’ is built on Alibaba’s Qwen AI models and a multi-agent system that processes and interprets complex travel requests. By analyzing users’ inputs, the assistant activates specific AI agents to search Fliggy’s extensive database, which includes flights, hotels, attractions, and curated travel experiences. The system then generates a detailed travel plan, offering cost-effective options and direct booking links.
User-Friendly Features
In addition to text-based input, ‘AskMe’ supports voice commands in multiple dialects and provides visually appealing itineraries. These itineraries include images, product details, and interactive maps. Users can also adjust their travel budgets with one click, instantly updating their plans. The assistant even creates hand-drawn travel guides, perfect for sharing on social media.
One key advantage of ‘AskMe’ is its integration with Fliggy’s exclusive, high-quality travel data. This ensures that users receive the most accurate and up-to-date information, including live pricing and availability, for a reliable and seamless travel experience.
Impact on the Travel Industry
The launch of ‘AskMe’ marks a significant step toward AI-driven personalization in the travel sector. By automating complex planning tasks, Fliggy aims to make customized travel experiences more accessible, potentially setting a new standard for online travel services.
Currently, ‘AskMe’ is available to Fliggy F5 members and higher-tier users, who can access the service through invitation codes provided by existing users.
Supporting Merchants and Digital Transformation
Leveraging its position within Alibaba’s ecosystem, Fliggy offers merchants access to a wide user base. The platform also collaborates with partners through a full-service management model, helping smaller businesses effectively utilize digital tools to share new opportunities.
Fliggy’s long-term vision is to drive the digital transformation of the travel industry. By offering an open platform and digital business solutions, Fliggy aims to help the tourism sector make the most of modern technological infrastructure.
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