India’s travel and hospitality sector is set to experience an 8.2% growth in job opportunities during the latter half of FY2024-25, according to a recent report by TeamLease Services, a prominent staffing solutions provider. This growth is largely driven by the rise of smart tourism, a resurgence in the meetings industry, and a focus on sustainability practices.
The sector’s growth trajectory is fueled by the widespread adoption of smart tourism technologies, the revitalization of meetings and events, and an increasing emphasis on eco-friendly travel experiences. Companies are seeking professionals with expertise in sustainability coordination, the design of smart travel experiences, and the implementation of contactless technologies. The demand reflects a broader shift toward digitally enhanced and sustainable travel options that meet evolving consumer expectations.
In 2024, India’s travel and tourism industry contributed 9% to the nation’s GDP, growing at a robust annual rate of 12%. Domestic tourism, in particular, is booming, with significant increases in religious tourism and a rising number of visitors to Tier-2 and Tier-3 cities. Government initiatives such as the Swadesh Darshan Scheme and the PRASHAD Scheme are instrumental in promoting theme-based tourism and improving pilgrimage routes. Additionally, investments in airport infrastructure and regional connectivity are further accelerating the sector’s expansion.
While India is not yet the leading global travel demographic, its outbound travelers are becoming increasingly influential in the recovery of international tourism. This shift is prompting companies to intensify their recruitment efforts to cater to the evolving needs of modern travelers who prioritize sustainability and personalized services.
Sales positions remain the dominant job focus in the sector, with 76% of companies looking to hire sales professionals. Other in-demand roles include marketing (46%), office services (35%), and Information & Communication Technology positions (18%). There is also notable demand for engineering and blue-collar roles as the industry embraces advanced technology and streamlined operations.
Sustainability and innovation are central to the sector’s long-term strategy. Companies are making significant investments in eco-conscious travel solutions, smart tourism infrastructure, and seamless digital experiences. These investments not only improve customer satisfaction but also position the sector as a key driver of India’s economic growth and a major source of employment.
The TeamLease Employment Outlook Report highlights the dynamic opportunities and challenges facing India’s travel and hospitality industry, emphasizing the need for agility and innovation as businesses adapt to the evolving demands of modern travelers.